Senior Product Manager I -Digital Payments

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands, including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business, as well as other initiatives, including MyDisneyExperience and Hey, Disney!

This role sits in the Parks Commercial Platforms organization within Technology for Disney Experiences.

The Senior Product Manager will report to the Manager, Product Management.

About The Role & Team:

We're hiring a Senior Product Manager to own the roadmap for our digital wallet and entitlements platform, the system that lets guests access tickets, passes, and park benefits. The role also partners closely with our payments team, so you'll be shaping how wallet and payment experiences work together. You'll work with engineering and design to evolve a platform used by millions of guests, balancing new capabilities with the reliability that scale demands.

What You'll Do:

• Drive portions of the full product development lifecycle, from ideation through delivery, for defined product features or experiences
• Develop product requirements and user stories that translate technical needs into clear functional capabilities
• Collaborate closely with engineering, UX, marketing, and business partners to ensure alignment across teams
• Responsibility for execution for small to medium product areas, including solution definition, validation, development, launch, and iteration
• Contribute to the design, enhancement, and integration of software features or third‑party solutions and/or multiple systems (e.g., SaaS)
• Partner with engineering teams to address challenges related to new technologies, testing approaches, and technical architecture
• Apply knowledge of innovative digital technologies to improve product outcomes
• Exhibits depth in financial technology and uses this knowledge to contribute to innovation and enhance user satisfaction
• Stay current with emerging technologies and industry trends; regularly share relevant insights with the team
• Develop and deliver clear, compelling presentations for diverse audiences using strong verbal and written communication skills

Required Qualifications:

• Bachelor's degree in relevant field of study or equivalent work experience
• Minimum 5 years of related work experience
• Experience with Agile methodologies
• Experience pulling and analyzing various datasets
• Experience working in JIRA; familiarity with Powerpoint or similar presentation tools is a plus
• Proficient in Digital Wallets, both internal wallets and external device wallets (Apple Wallet, Google Wallet) and motivated to further develop technical skills
• Proficiency in Agile methodologies and experience with JIRA (5+ years).
• Understanding of API and SDK integration and development
• Experience with Payment processing: Payment Gateway integration, Tokenization of Payment methods, PCI DSS compliance.
• Ability to think strategically and drive ideas into action.
• Experience analyzing various metrics to identify trends and key insights.
• Demonstrated ability to manage multiple priorities and interruptions.
• Experience with data & analytics tools (Tableau, Digital Analytics, SQL, etc.).
• Strong technical knowledge with experience leading initiatives that span several teams and functional areas.
• Advanced knowledge and ability to use collaboration tools such as Jira, Smartsheet, and Confluence.
• Proficient in creating feature level requirements, user stories, and backlog inputs
• Demonstrated experience using data, experimentation, or user insights to shape product decisions
• Effective partnering with engineering, UX, and business teams to drive delivery
• Developing depth in one or more product domains or technology areas

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products, and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating special stories and experiences for every member of the family. Disney’s stories, characters, and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally loved.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Disney cultivates a business culture where ideas and decisions from all people help us grow, innovate, create the best stories, and be relevant in a constantly evolving world.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

PAY TRANSPARENCY

The hiring range for this position in Orlando, FL is $137,200 to $184,000. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial and/or other benefits, dependent on the level and position offered.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

To learn more about Disney's guidelines on the use of AI for candidates, click here.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.