Manager, Food & Beverage/Merchandise Business Insights and Analytics
Apply Now Apply Later Job ID 10139221 Location Bay Lake, Florida, United States Business Walt Disney World Resort Date posted Dec. 30, 2025Job Summary:
About the Role & Team
As Manager, Food & Beverage Merchandise Business Insights and Analytics, you will lead a team of analysts and deliver actionable insights and tools that drive Food & Beverage and Merchandise business performance and strategy. This role is focused on strategic analytics and tools, integration and collaboration, and storytelling with data to influence decisions and optimize operations. You will lead development of measurement and forecasting frameworks, reporting solutions, and initiatives that enable leaders to make informed, forward-looking business decisions.
You will report to the Senior Manager of F&B / Merchandise Business Insights and Analytics.
What You Will Do
Manage and mentor a team of insights analysts and forecasting analysts, fostering growth in analytical thinking, business acumen, and communication skills.
Build a culture of curiosity, collaboration, and accountability.
Translate complex data into clear, actionable insights that inform product assortment, operational efficiency and profitability, and guest experience strategies.
Develop and maintain performance dashboards and reporting tools that measure KPIs and business outcomes.
Partner with stakeholders to identify opportunities, quantify impacts, and prioritize initiatives aligned with business objectives.
Serve as a trusted advisor to F&B and Merchandise leadership, influencing decisions through data-driven narratives.
Collaborate and integrate with key partners (e.g. Revenue Management, Finance, Pricing, Industrial Engineering) to ensure alignment on metrics, methodologies, and reporting standards.
Drive adoption of advanced analytics techniques where appropriate (e.g. forecasting) to enhance decision-making.
Champion process improvements and scalable solutions for reporting and measurement.
Required Qualifications & Skills
5+ years in analytics, business intelligence, or related fields, with at least 2 years in a leadership role.
Proven ability to lead high performing analytical teams, delivering insights and tools that impact business strategy.
Strong analytical and problem-solving skills with ability to synthesize data into compelling stories.
Expertise in data visualization tools (e.g., Tableau, Power BI) and coding applications (e.g. SQL, Python).
Excellent communication and influencing skills, and ability to tailor messaging for executive audiences.
Preferred Qualifications
Experience and knowledge of F&B or Merchandise business preferred.
5+ years of leadership experience
Education
Bachelor’s degree in Data Analytics, Finance, Industrial Engineering, Statistics, or related field (Master’s preferred) or equivalent work experience.
Additional Information
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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About Walt Disney World Resort:
Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
