Wedding Event Services Manager
Apply Now Apply Later Job ID 10139892 Location Celebration, Florida, United States Business Walt Disney World Resort Date posted Jan. 16, 2026Job Summary:
About the Role:
As a Wedding Event Services Manager, you will play a crucial role in creating magical and memorable wedding experiences for couples. You will be responsible for planning, coordinating, and executing custom wedding events, ensuring every detail aligns with the couple's vision. This role is essential in maintaining Disney's reputation for exceptional service and creating unforgettable moments for our guests.
This is a full-time position.
The Wedding Event Services Manager will report to the Sales & Services Director - Weddings.
Responsibilities:
In this role, you will manage up to 50-60 weddings per year, working closely with couples to bring their dream weddings to life. You will present creative ideas, manage expectations, and provide detailed information in a well-organized manner. Your ability to juggle multiple clients and tasks simultaneously is crucial, as is your proficiency in event sales and services software. This role is vital in ensuring all financial aspects are handled accurately and efficiently, contributing to the overall success of Disney Experiences.
Plan, coordinate, and execute custom wedding events for up to 50-60 couples per year.
Present creative ideas and detailed information to couples in a concise, well-organized manner.
Manage multiple clients simultaneously, handling a high volume of emails, appointments, and meetings.
Ensure all details are accurately entered into Disney Sales and Services Lightyear System.
Collect all payments before the event and ensure final billing is accurate.
Develop and maintain positive working relationships with Cast Members, clients, and operating areas.
Deliver exceptional guest service with speed and accuracy.
Handle conflict resolution and demonstrate strong negotiating and influencing abilities.
Required Qualifications:
At least three years of experience planning and executing events within a high-volume environment.
Proficiency in a Windows environment.
Availability for weekends, nights, and holidays, based on wedding schedules.
Strong written and verbal communication skills, including effective listening and phone etiquette.
Ability to develop and maintain positive working relationships with Cast Members, clients, and operating areas.
Focus on delivering exceptional guest service with speed and accuracy.
Strong organizational skills with attention to detail and the ability to handle multiple priorities.
Conflict resolution skills.
Strong negotiating and influencing abilities.
Preferred Qualifications:
Knowledge and experience in the wedding industry.
Proficiency in event sales and services software.
Required Education:
Bachelor's Degree or equivalent
Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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About Walt Disney World Resort:
Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Destinations, LLC, which is part of a business we call Walt Disney World Resort.
Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
